Reviews

What our customers say about us

James Brown & Sons Funeral Directors prides itself on the service that we offer so we are always happy to receive feedback and independent reviews provided by families we have worked with. Here are some featured five and four star reviews and positive comments our families have left us, collected from Google and MuchLoved.

If you would like to provide feedback please don’t hesitate to get in touch.

Google

Cormac Kennedy

We used James Brown and Sons for my father’s funeral. They were exceptional. It was the first funeral my siblings and I had had to organise and they walked us through the whole process making things very easy and straight forward for us at a

Google

Keith Hamilton

We found Lilian in the office to be a very helpful, knowledgeable, reliable guide at a very difficult time.

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Stephanie Cahoon

Claire was very friendly and professional . Excellent service all round and accommodating. Everything was done just as we asked .

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Charlene Barnes

As a young widow and my husband, Basil, passing very suddenly, a funeral was not something we had ever discussed or planned for. Alison was absolutely amazing and lovingly talked us through every step and gave us all the time we needed to make decisions.

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Jack

Everything about James Brown Directors Partners in Whiteabbey was brilliant. The staff were kind, caring, compassionate, and most importantly, genuinely supportive during a very difficult time. Jean in particular did so much for us, but everyone we dealt with was wonderful — even those we

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karen porter

Our family has organised several funerals with James Brown and they have always been sensitive and professional, the staff go that extra mile to make sure everything is as uncomplicated as possible.. My particular thanks to Ruth, Chloe and Andrew and to our Celebrant Mark

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Stephanie Cahoon

Claire was very friendly and professional . Excellent service all round and accommodating. Everything was done just as we asked .

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Nikki Hitching

Rebecca who went through the whole procedure with us was excellent and very professional. The man i can’t remember name who visited house before mum arrived home was respectful and professional. Andrew was very professional and helpful before and during the funeral. I had a

Google

Jacqueline Chester

Jean and Paul showed compassion, understanding and patience throughout. Level of support received was excellent.

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