Reviews

As a young widow and my husband, Basil, passing very suddenly, a funeral was not something we had ever discussed or planned for. Alison was absolutely amazing and lovingly talked us through every step and gave us all the time we needed to make decisions. Basil was cared for with the utmost dignity and respect and he looked so peaceful. On the day of the funeral, Steven and Tom were wonderful, making sure everything ran smoothly. The entire team, made the worst moment of our lives that little bit easier, and there are no words to say how grateful we are as a family. Thank you. Charlene Barnes and family.

Everything about James Brown Directors Partners in Whiteabbey was brilliant.

The staff were kind, caring, compassionate, and most importantly, genuinely supportive during a very difficult time. Jean in particular did so much for us, but everyone we dealt with was wonderful — even those we had limited contact with.

We couldn’t have asked for better support and would highly recommend them.

Our family has organised several funerals with James Brown and they have always been sensitive and professional, the staff go that extra mile to make sure everything is as uncomplicated as possible.. My particular thanks to Ruth, Chloe and Andrew and to our Celebrant Mark who listened carefully to our wishes and concerns and pitched the service perfectly.

Rebecca who went through the whole procedure with us was excellent and very professional. The man i can’t remember name who visited house before mum arrived home was respectful and professional. Andrew was very professional and helpful before and during the funeral. I had a very positive experience with all staff I came across.

Thoughtful, kind, courteous, efficient.

From my initial telephone call and contact with Ryan to the day of the funeral I can honestly say I was so impressed with the service provided. Our funeral arranger, Jean, was wonderful from our initial contact with her right throughout the process. She was so empathetic and professional, explaining everything that needed to be done and carefully going over each step so that we fully understood. She clearly understood our wishes and concerns and could not have done more for us. A wonderful person to have guiding us throughout this necessary process. Also Sharon was a lovely, warm and friendly presence for our first viewing and her approach was just perfect. Sarah was our funeral director on the day, and we were so impressed with how she managed the family to ensure everything went smoothly without a hitch. She liaised with the crematorium staff and minister and handled everything beautifully. She was so respectful and professional. It made a very difficult day so much easier knowing that it was being managed by her. She was very personable and looked after all the necessary processes with ease. I have to say that all the staff I interacted with were excellent and I was so impressed with them. I would have no hesitation in recommending James Brown & Sons Whiteabbey to any one in need of their services.